Question 1

What are the response times for your services?

Accepted Answer

Response times vary by service type and our schedule. For Express Services, we typically respond within 24 hours. For other services, we recommend booking 3-5 days in advance.

Question 2

Do I need to provide cleaning products and equipment?

Accepted Answer

No, our team brings all necessary products and equipment. We exclusively use eco-friendly, professional-grade products.

Question 3

How are your service prices calculated?

Accepted Answer

Our prices are based on several factors: square footage, type of service requested, initial condition of the space, and any specific requests.

Question 4

What if I'm not satisfied with the service?

Accepted Answer

Your satisfaction is our priority. If you're not fully satisfied, contact us within 24 hours. We'll send a team to address any issues at no extra charge.

Question 5

Can I customize the service packages?

Accepted Answer

Absolutely! All our packages can be adjusted to your specific needs. We also offer fully customized service solutions.

Question 6

What areas do you serve?

Accepted Answer

We serve Montreal, Laval, Longueuil, and the Greater Montreal area in Quebec, Canada.

Question 7

Are your employees insured?

Accepted Answer

Yes, all our services are covered by comprehensive professional liability insurance for your peace of mind.

Question 8

Do you offer commercial cleaning services?

Accepted Answer

Yes, we offer cleaning services for offices, clinics, retail spaces, and light industrial facilities with flexible scheduling outside business hours.

Skitterskoon

Frequently Asked Questions

Frequently Asked Questions

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